Terms & Conditions
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1. Introduction
These Terms and Conditions govern your use of our website and all services we provide. By accessing or using our website, you confirm that you have read, understood and agreed to these terms. If you do not agree, you must stop using the website immediately.
2. Definitions
For clarity in this document:
- “Company”, “we”, “us”, and “our” refer to the service provider operating this website.
- “User”, “you”, and “your” refer to any person or organization using our website or services.
- “Services” refer to all ICT solutions provided by us.
- “Website” refers to all content and online resources under our domain.
3. Website Use
By using this site, you agree to the following:
- You will not use the website for illegal or harmful purposes.
- You will not attempt to break security features or gain unauthorized access.
- You will not distribute harmful software, attempt hacking or disrupt website operations.
- You will not copy or reuse website content without written permission.
- You will provide accurate information when submitting forms or inquiries.
We may restrict access if misuse is detected.
4. Service Agreements
All services, including installations, technical support, integration and training, are governed by written proposals or contracts provided by the company. These documents define scope, pricing, responsibilities and delivery conditions. Service timelines depend on client cooperation, infrastructure readiness and external conditions. Changes in project scope may result in updated timelines or additional charges.
5. Accuracy of Information
We make every effort to ensure that website information is accurate and up to date. However, we do not guarantee that all website content is always correct, complete or current. We may update information at any time without notice.
6. Client Responsibilities
To ensure smooth service delivery, clients must:
- Provide necessary access to equipment, facilities and digital systems.
- Share accurate technical information and documentation.
- Ensure a safe working environment.
- Maintain data backups before installations or updates.
- Make timely payments as agreed.
We are not responsible for delays caused by incomplete or incorrect information provided by the client.
7. Intellectual Property
All content on this website, including text, graphics, icons, service descriptions and digital assets, is owned by the company. You may not copy, reproduce, modify, distribute or publish any content without written permission. All trademarks and logos remain the property of their respective owners.
8. Warranty and Limitations
We provide services using skilled personnel and industry-standard practices. However, we do not guarantee:
- Uninterrupted or error-free service
- Complete protection against cyber risks
- Compatibility with outdated or unsupported systems
- Results that depend on third-party tools or networks
Any warranty is limited to what is specified in the service agreement.
9. Limitation of Liability
To the extent permitted by law, we are not liable for:
- Indirect, incidental or consequential damages
- Loss of profits, data or productivity
- Failures caused by client-side issues or third-party providers
- Interruptions caused by internet outages, power failures or hardware malfunctions
Our maximum liability is limited to the amount paid for the specific service.
10. Third-Party Services
Our website and services may use or integrate with third-party tools and platforms. We are not responsible for:
- Errors or downtime caused by external platforms
- Privacy practices or content from third-party websites
- Licensing or compliance related to third-party software
Users should review the policies of those providers separately.
11. User Submissions and Communication Consent
By submitting forms or contacting us through the website, you confirm that:
- You provide accurate information
- You agree to be contacted regarding your inquiry or service request
- You authorize us to communicate via email, phone or other channels
Your information will be handled in accordance with our Privacy Policy.
12. Termination of Access
We reserve the right to suspend or restrict access to the website if a user:
- Violates these Terms and Conditions
- Engages in harmful or unauthorized activity
- Provides false or misleading information
We may also discontinue any part of the website at our discretion.
13. Governing Law
These Terms and Conditions are governed by the laws of the jurisdiction in which the company operates. Any disputes will be handled through local courts or legal processes.
14. Changes to These Terms
We may modify or update these Terms and Conditions at any time. Your continued use of the website signifies acceptance of the updated terms.
15. Contact Information
you have questions about these Terms and Conditions, please contact us:
Email: customerservice@tech-developers.com
Phone: +231 881 983896